DITYA ILMI RIZQI; UTOMO, Rio Guntur; AL MAKKY, Muhammad. Analysis The Impact of E-Service Quality on E-Customer Satisfaction in Cinema Ticket Booking Application. International Journal on Information and Communication Technology (IJoICT), [S. l.], v. 9, n. 2, p. 15–28, 2023. DOI: 10.21108/ijoict.v9i2.748. Disponível em: https://socjs.telkomuniversity.ac.id/ojs/index.php/ijoict/article/view/748. Acesso em: 3 apr. 2025.